Import & export clearance
Declaration preparation and submission, document checks and follow-up through the clearance process.
OUR CORE EXPERTISE / CUSTOMS BROKERAGE
Complex declarations.
Clear responsibility.
Customs brokerage is at the heart of Proconnect. Experienced specialists, carefully prepared declarations and a clearer view of every next step.
Talk to a customs specialist ↗CUSTOMS BROKERAGE
Expertise for
your kind of cargo.
Our customs team manages declaration preparation, supporting documents, duty assessment and clearance follow-up. We bring the product details and shipment paperwork together, and help you understand the requirements that apply to your goods.
The detail matters.
We make it our business.
A declaration connects your commercial documents, product details, classification and supporting evidence. Our team brings those pieces together for imports and exports in Thailand, with preparation, review and follow-up throughout the clearance process.
Understand the goods
Review product descriptions, materials, intended use and supporting specifications to inform the classification assessment.
Prepare the evidence
Bring invoices, packing lists, transport documents and relevant origin or permit information together. Identify what is missing before the next step.
Coordinate clearance
Prepare and review the declaration, follow Customs responses, and coordinate the requirements for release and onward handover.
PROCONNECT / PEOPLE & TECHNOLOGY
Experienced judgement.
Better-supported preparation.
Our specialists use digital tools to organise documents and support classification research. AI-assisted suggestions help them assess the information; they do not replace professional judgement.
Evidence before a proposal
Product details and supporting documents provide the basis for the assessment.
A specialist makes the decision
A person reviews and accepts a classification proposal. Review and filing controls remain in place.
You know when we need you
Requests for missing details and declaration reviews are connected to your shipment in the customer portal.
PROCONNECT / CUSTOMER PORTAL
Track your declaration.
Understand the next step.
See whether your paperwork is being prepared, your confirmation is needed, or the declaration has been filed with Customs. The customer portal explains the recorded stage and brings relevant requests and shared documents together.
- 01Paperwork received
- 02Declaration preparation
- 03Your review, if requested
- 04Filed with Customs
- 05Customs release
EXAMPLE OF A CUSTOMER UPDATE
Waiting for you
Your declaration is ready for review before filing.
See the version issued for your review, confirm the details or request a correction.
Your specialist.
Your point of contact.
Technology supports the work. Our customs team explains the requirements, follows up on questions and helps you prepare the information needed for your shipment.
Meet our team ↗Start with what you have.
Commercial & transport documents
Commercial invoice, packing list and available bill of lading or air waybill.
Product information
Clear goods descriptions, materials, intended use, photographs or technical specifications where helpful.
Origin & special requirements
Origin evidence and any available licences, permits or product-specific documents. Our team will confirm what else is needed.
BEFORE WE GET STARTED
Share the details.
We’ll shape the plan.
Tell us the goods, origin, destination and planned dates. Send an invoice, packing list and product specifications if available.
Discuss your requirements ↗